- Home
- Knowledge Base
- cards
cards
How do I issue myself an Xpence card?
To issue a card to yourself, you need to navigate to the Cards page. To get to the Cards page,...
How do I issue cards to a team member?
To issue a card to a team member, you need to navigate to the Cards page. To get to the...
How do I add funds to my card?
There are two ways to start the process of adding funds to your card. You can start the add funds...
How do I add funds to a team member’s card?
There are two ways to start the process of adding funds to your team member’s card. You can start the...
How do I activate a virtual card?
Good news, you don’t need to activate a virtual card. Virtual cards are active the instant they are issued. You...
How do I activate my physical Xpence card?
To activate your new physical Xpence Visa card, you need to head over to your new card in the app...
How can I view the card details of a team member’s card?
For security purposes, only a cardholder can view the details of their own card. If you have any further questions,...
How can I view the details of my card?
To view your card details to pay online, you need to head over to your card/s. You will be able...
How can I freeze and unfreeze my card?
Freezing and unfreezing your card takes less than a second and is very simple to do. Note: once your card...
How can I freeze and unfreeze a team member’s card?
Freezing and unfreezing a team member’s card takes less than a second and is very simple to do. Note: once...
How can I transfer funds between cards?
You can transfer funds between any Xpence Visa cards issued within your company as long as you have the correct...
How do I request funds from my employer?
To request funds for future purchases, please follow the steps below to send your employer a request for funds. Navigate...
How do I find expense requests from a team member?
To find expense requests sent by your team members, you need to navigate to the Requests area in the app....
How do I approve an expense request from a team member?
There are two ways to start the process of approving an expense request from a team member. Before you...
How do I reject an expense request from a team member?
Before you can reject a request from your team member’s card, you need to navigate to the Requests area of...
How do I add a receipt to a transaction?
Adding a receipt to a transaction is very simple. You can add receipts in three different ways: Take a picture...
How do I add a note to a transaction?
You can add a short-written note to your transaction to justify or serve as a reminder why you made a...
